Refund policy
Eligibility: We accept returns only under the following conditions:
Eligible
• Defective items
• Damaged items
• Incorrect items received
Not Eligible
• Change of mind
• Used or worn items
• Personalized items
Timeframe: Requests must be made within 14 days of delivery where required by applicable law.
Process
1. Contact support
2. Provide order number and photos (if applicable)
3. Review of request
4. Resolution (refund or replacement)
Returns Shipping: Covered by us only if the issue is our fault (wrong or defective item).
Refunds: Approved refunds are processed within 5–10 business days.
Contact
furhabitoficial@gmail.com